Garage Door Won’t Open or Close? Here’s What to Do in Jonesboro, AR

A malfunctioning garage door can be frustrating and inconvenient, especially when you’re in a hurry. If your garage door won’t open or close, don’t panic—there are several troubleshooting steps you can take before calling a professional. At Smart Overhead Door, we specialize in garage door repair in Jonesboro, AR, ensuring quick and efficient solutions for homeowners and businesses. Here’s what you should check if your garage door isn’t working properly:


1. Check the Power Source


If your garage door isn’t responding, the first thing to check is the power supply.


✅ Make sure the opener is plugged in – Sometimes, vibrations can loosen the power cord from the outlet.

✅ Test the outlet – Plug another device into the outlet to ensure it’s working.

✅ Check for a tripped circuit breaker – Reset the breaker if necessary.


If the opener runs on a backup battery, make sure it’s charged and functional.


2. Inspect the Garage Door Remote & Wall Switch


If the door isn’t moving when you press the remote or wall button:


🔹 Replace the batteries – A dead battery is a common reason remotes stop working.

🔹 Reprogram the remote – Follow the manufacturer’s instructions for syncing the remote with the opener.

🔹 Check for signal interference – If you’re too far from the door or an electronic device is causing interference, the remote may not work.


If the wall switch isn’t working, the issue could be with the wiring or the opener itself.


3. Check the Garage Door Sensors


Modern garage doors come with safety sensors that prevent them from closing on objects, pets, or people. If your door won’t close, the sensors may be blocked or misaligned.

  • Look for obstructions – Clear away dust, dirt, or objects in the sensor’s path.

  • Ensure alignment – The sensors should face each other and show a steady light.

  • Clean the sensors – Use a soft cloth to remove dirt or moisture.


If the problem persists, a professional garage door technician in Jonesboro, AR, can inspect and realign your sensors.


4. Inspect the Garage Door Tracks & Rollers


If your garage door starts to move but gets stuck or makes grinding noises, the tracks or rollers may be damaged.


  • Check for obstructions – Dirt, debris, or small objects can prevent smooth operation.

  • Look for misaligned tracks – If the tracks are bent or shifted, they need adjustment.

  • Lubricate the rollers – Apply a silicone-based lubricant to reduce friction.


Warning: Never attempt to bend or repair tracks yourself—this could cause further damage or injury.


5. Test the Garage Door Springs


If your garage door won’t open but the opener is running, the problem could be a broken spring.


⚠️ Signs of a Broken Spring:

❌ Loud bang or snapping sound

❌ Door opens only a few inches and stops

❌ Cables appear loose or tangled


Garage door springs are under high tension and can be dangerous to replace without proper tools and experience. If you suspect a broken spring, call a professional. 


6. Check the Garage Door Cables


Garage doors use cables to lift and lower the door safely. If a cable is frayed or snapped, the door may not function properly.


  • Look for loose or broken cables – Do not attempt to repair cables yourself.

  • Do not force the door open – This could cause additional damage.


If you notice damaged cables, contact a trusted garage door repair service in Jonesboro, AR  to replace them safely.


7. Reset the Garage Door Opener


Sometimes, a simple reset can fix an unresponsive garage door.


Steps to Reset Your Garage Door Opener:


  • Unplug the opener from the power source.

  • Wait 30 seconds to 1 minute.

  • Plug it back in and test the door.

If the problem persists, your opener may need professional repair or replacement.


When to Call a Garage Door Repair Expert in Jonesboro, AR


If you’ve tried these troubleshooting steps and your garage door still won’t open or close, it’s time to call the professionals. Smart Overhead Door provides fast, reliable garage door repair in Jonesboro, AR, including:


✔️ Spring & cable replacements

✔️ Opener repairs & installations

✔️ Sensor adjustments & troubleshooting

✔️ Track & roller repairs

✔️ Emergency garage door services


Get Expert Garage Door Repair in Jonesboro, AR


Don’t let a malfunctioning garage door disrupt your day. At Smart Overhead Door, we offer affordable, high-quality repairs to ensure your garage door operates smoothly and efficiently. Whether you need an emergency fix or routine maintenance, our experienced team is ready to help. Visit us online at https://smartoverheaddoor.com/  to learn more about our services and schedule your repair today!

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